Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Privacy Policy
See Nga Limited operates the womens shoes retail website located at pndslippers.com. This Privacy Policy explains the categories of personal information we collect from visitors and customers, the purposes for which we use that information, the circumstances under which we share it, and the choices available to you. By browsing pndslippers.com or placing an order, you accept the practices described in this document.
Information We Collect
We collect information you provide directly when you create an account, place an order, join our email list, or contact our support team. This information includes your full name, email address, telephone number, shipping address, and billing address. When you order footwear, we record the style, size, color, quantity, and price of each item, together with the order date and any delivery instructions you supply. If you create an account, we store your login credentials and your saved addresses. If you contact us by email or telephone, we keep a record of that correspondence and the resolution we provided.
We automatically collect technical information when you visit pndslippers.com. This information includes your IP address, browser type and version, operating system, device type, referring URL, pages viewed, time spent on each page, and search terms entered on our site. We link this technical information to your account when you are signed in.
How We Use Your Information
We use your personal information to process and fulfill your orders, calculate shipping charges, arrange delivery, and send order confirmations and shipment notifications. We use it to manage returns, exchanges, and size-related inquiries. We use it to maintain your account, answer your questions, and provide customer support. We use it to detect and prevent fraudulent transactions, verify billing addresses, and protect the security of pndslippers.com. We use your email address to send marketing messages about new shoe collections and promotions when you have opted in, and you can withdraw that consent at any time. We use aggregated technical data to analyze site performance, improve navigation, and understand which product pages customers visit.
Payment Information
All payment transactions on pndslippers.com are securely handled by third-party payment gateways. We do not collect, store, or process full credit card numbers, card expiration dates, or security codes. Your card details are submitted directly to the payment gateway, and that gateway processes the transaction under its own privacy and security terms. See Nga Limited receives only a payment confirmation, the last four digits of the card, the card brand, and a transaction reference number. We do not retain payment card details on our servers or in our databases at any point.
Cookies and Tracking Technologies
pndslippers.com uses cookies and similar technologies to operate the shopping cart, keep you signed in, remember your preferences, and measure site traffic. Session cookies expire when you close your browser. Persistent cookies remain on your device until you delete them or until they reach their expiration date. Analytics cookies record how visitors move through our catalog. Advertising cookies allow us to show relevant shoe advertisements on other websites. You can block or delete cookies through your browser settings. Blocking cookies will prevent the shopping cart and checkout from functioning correctly.
Sharing of Information
We share personal information with shipping carriers to deliver your orders, with payment gateways to complete transactions, with email service providers to deliver messages you requested, and with analytics providers to measure site performance. We share information when required by law, court order, or governmental request. We share information with professional advisers who assist with fraud prevention and legal compliance. If See Nga Limited is acquired or merged, customer information may transfer to the successor entity. We do not sell your personal information to third parties.
Data Retention and Security
We retain order records for the period required by tax and accounting law. We retain account information for as long as your account remains active. We delete marketing contact data when you unsubscribe. We protect personal information with encryption during transmission, restricted access controls, and regular reviews of our security practices. No transmission method and no storage system is completely secure.
Your Rights
You may request access to the personal information we hold about you. You may request correction of inaccurate details. You may request deletion of your account and the data associated with it. You may request a portable copy of your information. You may object to marketing communications at any time. Send these requests to [email protected] and we will respond within the period required by applicable law.
Children's Privacy
pndslippers.com is intended for customers aged sixteen and older. We do not knowingly collect personal information from children under sixteen. If we learn that we have collected such information, we delete it promptly.
Changes to This Privacy Policy
We may revise this Privacy Policy. The current version is always posted at pndslippers.com. Continued use of pndslippers.com after a revision constitutes acceptance of the revised policy.
Contact Us
Contact See Nga Limited at [email protected], +852 5500 2247, or 4/F, Block B, Queen Mary Hospital, 102 Pok Fu Lam Road with questions about this Privacy Policy.